If you are in charge of telephone services for your organization, we can help out with questions regarding Efftel’s services, your customer information and technical support. Before contacting us with a question, please have a look at the FAQ to see if it is addressed there.

Email questions to cloud.support@netnordic.com or call us at +46 (0)8 5106 2740.


Opening hours

Weekdays, 09.00–12.00 and 13.00–17.00, except for public holidays. We provide extended support packages for your specific requirements as well.

Fault report

When contacting our support you will always need to have a ticket number. This you will receive when sending an E-mail to cloud.support@netnordic.com. We will help you with any questions you have regarding our services.

Remote control

For live remote support, if you need help with settings on your computer.