Efftel cloud solutions can easily integrate your telephony with a number of CRM systems and other systems, allowing you to communicate with customers more easily. In fact, soon after installing our services, you can call from the customer page in most of the CRM systems using enhanced features from Efftel cloud solutions. With system integration, Efftel solutions seek to make business processes more cost and time efficient.
By connecting your CRM system to Efftel communications solutions, you can make a call from your CRM with just a click. Communications with customers become more effective when you do not have to leave the page with customer information during your call. It is also possible to connect incoming calls to your IT systems, for example, to open the customer page or create a new support ticket automatically when a call comes in.
Examples of CRM systems