Feels like one company
Our solutions make it easy for your customers to experience you as a single, united company. They help you reap the benefits of being an ever larger organization. Instead of having different solutions in the different places you operate, everybody enjoys the same, easy-to-use solution. At every office, on every site. Anywhere in the world.
We’ll help you secure local numbers in the countries and locations where you want to make yourself available to customers. Our systems support users in many different languages.
When customers and partners contact you, you direct them to the particular employee who can provide them the best service. You can do this independent of national boundaries and time zones, and regardless of whether the customer contacts you via phone, email, text or another channel.
Many of our customer companies support their customers with round-the-clock sales and customer service. Incoming contacts are automatically directed to different countries, depending on the time of day and date. All employees have the same tools and information at their fingertips. This makes it easy to create shared pools of expertise with employees who are situated all around the world. With solutions like our cloud-based contact center
, you can provide world-class customer service.