Today we have a major traffic jam in Stockholm. Oil spills on the Essingeleden highway result in a line of cars almost to Södertälje, 30 km South. The current forecast is that this will remain for around five hours. Many people stuck in the traffic wonder how to instead work from home, on the go
Let customers call you for free - or charge them for it! Efftel now offers international freephone and premium-rate numbers for your business. As expectations on customer service level increase over time and more business transactions are made without physical interactions, many companies are already using communications solutions based on freephone and premium-rate numbers. Up
Our customers often testify the importance of good speech quality and that it has a direct impact on their sales and customer satisfaction. Almost all employees working in sales or customer service get more productive with ergonomic phone headsets that provide crisp and clear sound in all directions. Hence, Efftel continuously works with Plantronics to
Today, we are launching “Efftel mVoIP”— the starting point of a new communications concept. Learn how Efftel mVoIP can save your international calling costs. You can reduce or even eliminate your costs for internal calls from your mobile across the world, and even your international roaming costs for incoming calls. Contact us about mVoIP What
For the past 6 months, we at Efftel have been encouraging our customers to switch to electronic billing. We see this as a natural step as we move forward into the digitalized, cloud-based world with extensive use of Internet. It is also in line with our goal to go green and reduce paper usage by
Work smarter with SMS and MMS messaging! Today, we’re all mobile. And that means we have to be close to the customer at just the right moment! To help our customers stay close, we have developed several practical, easy-to-use services for SMS and MMS messaging. Which ones are right for you? Save time by
Tools to attract and retain customers You know that Efftel services are a powerful toolbox that can give you more and happier customers, right? Here we describe some of the tools available for increasing sales and improving customer service: Basic functions for everybody Queueing/ACD Call attendant support functions External answering service Integration with CRM and
Efftel Max now even better! Now Efftel Max becomes an even better work tool with new and enhanced functionality in your mobile PBX: Efftel Max Softphone Group SMS and email. Improved Call Log with direct presence and line status information of callers. Copy-paste Call Log numbers. Delete individual Log posts. Add a Log post
