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So far Khine Soe San Wai has created 34 blog entries.

AD (Active Directory) Integration with Efftel

Data storage and synchronization are important in most organizations nowadays as more IT systems are widely used. Keeping information updated in all systems at all times can be very challenging and time consuming. With Efftel AD Integration, you can now synchronize user information stored in the Active Directory (AD) with your cloud-based PBX, saving you

2017-11-17|

Efftel Wallboard for contact centers

It is crucial for contact centers to take calls efficiently within the time limit as it significantly contributes to sales and customer service quality. The Efftel Wallboard can potentially help achieve goals, including keeping the team motivated. With the display of real-time information, keeping track of overall progress will become easier for individuals as well

2017-11-17|

Efftel Service Online (ESO)

We are glad to inform you that we are now introducing a new service to use, namely Efftel Service Online (ESO). With the ESO, we aim to give you an easier data management for your PBX to ensure that the correct information is provided to everyone’s benefits. (Important: If you wish to activate ESO for

2017-11-06|

Google Calendar Integration with Efftel

Google Calendar is used by many companies around the world. And now, Efftel can deliver calendar integration between Google Calendar and the Efftel Cloud PBX. By integrating Efftel cloud communications with Google’s service, you can have a quicker and more convenient combination of products from Google and Efftel. Your business can also maximize its efficiency

2017-11-06|

Efftel’s Group Log for ACD agents

For softphone users who are ACD attendants or agents, we have developed a tab called Group Log. The tab aims to make tracking of call history and flow of ACD calls easier for agents and supervisors. Group log can be displayed on a screen to check the latest status of calls for different agents and/or

2017-10-16|

Better Chat functions for you from Efftel

With the October update of our platforms and services, we are glad to announce that Efftel customers can now enjoy additional features on various applications such as Efftel softphone and mobile app. The updates include more useful functions under Chat. Through this update, Efftel aims to make your work more efficient and improve your customer

2017-10-13|

Benefits and examples of system integration

Built on open APIs and established standards, Efftel solutions allow you to integrate with numerous systems. One of the largest benefits is the system integration with CRM systems such as Salesforce and Upsales. In addition to an improved work flow, you can access all communications tools to stay close to your customers and collect relevant

2017-08-15|

Jabra sound solutions

We are introducing a number of new Jabra headsets today! Take a look at our new Jabra headset guide here. At your desk Jabra has designed headsets that feature wideband audio, “Plug & Play” installation and intuitive call control for employees who need a headset at the office desk. Many of them have integrated a

2017-08-14|

Integrate SMS text messages in your business processes

To help our customers keep their clients and staff close, Efftel has developed several practical and easy-to-use services for SMS and MMS messaging. Integrate SMS messaging with your IT systems Send SMS from your computer with Efftel Softphone Send and receive from multiple countries More messaging services Contact us about messaging services . Integrate SMS

2017-05-31|

Vanderbilt Industries

Vanderbilt Industries, formerly Siemens Security Products, have offices across the world with over 300 employees. Their international presence means effective communications is crucial for staying connected and updated. “When building One Vanderbilt,” says Vanderbilt CIO Prof. Peter Müller, “harmonization between different parts of the organization is done smoothly with Efftel”. Easier transition and growth During

2017-05-18|