Work smarter with SMS and MMS messaging!

Today, we’re all mobile. And that means we have to be close to the customer at just the right moment!
To help our customers stay close, we have developed several practical, easy-to-use services for SMS and MMS messaging. Which ones are right for you?

Save time by sending texts straight from your computer – to groups, too!
Receive SMS and MMS messages to your landline number – no need to listen to texts!
A picture is worth a thousand words – send MMS messages to your email

Do you want to know more right now? Contact us today on +46 8 5106 2710 or sales@efftel.com!

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Save time by sending texts straight from your computer – to groups, too!

It’s quick and easy to write a text message on your computer, and you can reach any mobile phone in the world. It’s also easy to copy text on your computer and send it as a text message. You can save even more time by sending texts to groups of recipients.

You can either send texts from you personally or from a group sender like “YourCompany Ltd” or “Support”.

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You can probably already do this

If you are using one of our mobile-integrated switchboard solutions, it’s easy to send SMS text messages from your computer using a software telephone, such as the Efftel Max Softphone. Even if you are not using a software phone, you can send texts from your computer via the web using Efftel Max My Page.

This is also a convenient function for telephone operators and others who want to quickly send a message to a mobile colleague.

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You easily send group SMS from Efftel Max Softphone
It’s easy to send group texts from an Efftel Max Softphone

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SMS from email

It’s also easy to send text messages from your regular email client or webmail using our SMS from email service. The service can also be used by IT systems that automatically send out email that is converted to text messages.

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Customer example: Retail shops call in extra personnel on the fly

Many companies, such as retail shops, often need to call in extra personnel on the fly. It’s not always easy to reach the people on the stand-by list quickly.

Several major retailers call in extra staff on short notice using Efftel SMS from email.

It enables them to send a text to the people on the stand-by list quickly and easily. They save time and reach everybody on the list at once.

 

 

Email us about Efftel SMS from email or call us on +46 8 5106 2710!

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Receive SMS and MMS messages on your landline – no need to listen to texts!

Incoming SMS to landline number is a popular supplementary service for Efftel’s mobile integrated PBX solutions. If somebody wants to text you, they can send it to your ordinary telephone number. This means you can just put your regular number on your business card and save your mobile number for close friends and family. You can also use it to avoid having to listen to texts sent to your landline number.

Want to enable customers to send text messages to your regular support or sales numbers? The texts can come in on a mobile phone and/or as email.

Email us about Incoming SMS to landline number or call us on +46 8 5106 2710!

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A picture is worth a thousand words – send multimedia messages to your email

Using the MMS and SMS to email services, it’s easy to integrate SMS and MMS messages into your overall flow of customer contacts. Your employees automatically see messages and photos on their computer screen. This makes it easier to answer the kinds of questions that are difficult to describe in words, easier to forward information to a colleague, and easier to document or save what the customer has sent.

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Customer example: Customer photos enable correct delivery

One of our customers is in the auto parts business. When their customers called to order a spare part, it was often tricky to understand exactly what part to ship.

Now, when one of their customers needs to replace a damaged part, all they need to do is send an MMS multimedia message including a photo of the damage. With Efftel MMS to email, the photo is conveniently received by the Customer Service staff in an email.

The Customer Service department now gives more swift service without misunderstandings!

 

 

Want to know more about MMS and SMS to email? Email us or call us on +46 8 5106 2710!

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How do I get started?

Do you want to get started with our SMS and MMS messaging services? Do you have other questions about what is possible to do? Contact us today on +46 8 5106 2710 or sales@efftel.com!