News and blog

Improve your customer service with freephone and premium-rate numbers – now also internationally!

Let customers call you for free - or charge them for it! Efftel now offers international freephone and premium-rate numbers for your business. As expectations on customer service level increase over time and more business

2017-04-25|

Improve sales and service with latest Plantronics headsets

Our customers often testify the importance of good speech quality and that it has a direct impact on their sales and customer satisfaction. Almost all employees working in sales or customer service get more productive

2017-04-25|

Call colleagues for free – All across the planet

Today, we are launching “Efftel mVoIP”— the starting point of a new communications concept. Learn how Efftel mVoIP can save your international calling costs. You can reduce or even eliminate your costs for internal calls

2017-03-16|

7 out of 10 have started using e-invoice – we hope you will too!

For the past 6 months, we at Efftel have been encouraging our customers to switch to electronic billing. We see this as a natural step as we move forward into the digitalized, cloud-based world with

2017-03-16|

We listened to you – Efftel in new style

Today, Efftel is launching its new website and branding platform. We are also implementing our new logo and refreshing the general appearance of the company. Flattering reviews At the end of last year, we interviewed

2016-06-14|

Grow internationally with communications in the cloud

Unaffected by the restrictions of national boarders, Cloud-based communications are ideal solutions for companies to grow internationally. However, they are rarely used. Efftel Cross-Border (ECB) is a new concept developed by Efftel focusing on the

2016-05-19|

An upgraded answering solution for your international customers

In order to facilitate companies with their international business, we are introducing a major upgrade for our Efftel Answering Service. For many years, we offer professional answering service in cooperation with some of the market’s

2016-04-15|

Service Quality Assured – Efftel implements ITIL

As part of our commitment to provide world class customer service, all Efftel staff went through an ITIL training. Some of us, including those involved with operations and customer support will also be certified with

2016-03-30|