Efftel Max now even better!

Now Efftel Max becomes an even better work tool with new and enhanced functionality in your mobile PBX:

 

Efftel Max Softphone

  • Group SMS and email.
    Improved Call Log with direct presence and line status information of callers. Copy-paste Call Log numbers. Delete individual Log posts. Add a Log post as a Contact. Listen to voice mails inside the Call Lo
  • Choose when to get the chat notification sound.
  • Optional compact Contact list without photos.
  • Schedule future call routings.

 

Efftel Max Mobile App

  • Enhanced calling line information to cellphone including caller’s number and the group number dialed.
  • Attended call transfer from Efftel Max App.
  • Call Log correspondent to the new Efftel Max Softphone Call Log.
  • Schedule future call routings.
  • Swipe right for the menu and left for shortcuts.
  • ACD Queue and Agent statistics, and log in/out of other agents.
  • Optional Text-SMS to cellphones with MEX.

 

Efftel Max Fixed

  • Different ring signals for different incoming numbers on Snom desk-top phones.
  • Preset one-button speed-dials to external numbers on Snom desk-top phones.

 

ACD queue answering agents

  • Call-back option. Callers can chose to get a call back instead of wating in the queue.
  • Call distribution to users in priority order.
  • Receive SMS. Recipients of SMS from ACD agent groups can now reply by SMS.

 

Call attendants

  • Pre-edited call message templates for email and SMS.

 

For Admin view users

  • Improved language support. The Admin view language will be the same as you have chosen as a User.
  • Easier scheduling of future call routing for Function numbers.

 

Additional information

Your sales person or Efftel Support would be delighted to provide you with additional information.

Would you like to update your Efftel Max user skills? Talk with your sales person about an update training!

Efftel Support can also send you updated manuals for our services.