PBX

Benefits and examples of system integration

Built on open APIs and established standards, Efftel solutions allow you to integrate with numerous systems. One of the largest benefits is the system integration with CRM systems such as Salesforce and Upsales. In addition to an improved work flow, you can access all communications tools to stay close to your customers and collect relevant

2017-08-15|

Jabra wireless headsets – Introduction Offer

We are introducing a number of new Jabra headsets today! Take a look at our new Jabra headset guide here. Introduction offer: JABRA PRO 930 DECT wireless headset Noise cancelling microphone and advanced hearing protection Up to 12 hours talk time Up to 120 meters of wireless range Mono (one earphone): NOW 1 539 SEK

2017-08-14|

Integrate SMS text messages in your business processes

To help our customers keep their clients and staff close, Efftel has developed several practical and easy-to-use services for SMS and MMS messaging. Integrate SMS messaging with your IT systems Send SMS from your computer with Efftel Softphone Send and receive from multiple countries More messaging services Contact us about messaging services . Integrate SMS

2017-05-31|

Work from home and avoid the traffic jam

Today we have a major traffic jam in Stockholm. Oil spills on the Essingeleden highway result in a line of cars almost to Södertälje, 30 km South. The current forecast is that this will remain for around five hours. Many people stuck in the traffic wonder how to instead work from home, on the go

2017-05-18|

Improve your customer service with freephone and premium-rate numbers – now also internationally!

Let customers call you for free - or charge them for it! Efftel now offers international freephone and premium-rate numbers for your business. As expectations on customer service level increase over time and more business transactions are made without physical interactions, many companies are already using communications solutions based on freephone and premium-rate numbers. Up

2017-04-25|

Improve sales and service with latest Plantronics headsets

Our customers often testify the importance of good speech quality and that it has a direct impact on their sales and customer satisfaction. Almost all employees working in sales or customer service get more productive with ergonomic phone headsets that provide crisp and clear sound in all directions. Hence, Efftel continuously works with Plantronics to

2017-04-25|

Call colleagues for free – All across the planet

Today, we are launching “Efftel mVoIP”— the starting point of a new communications concept. Learn how Efftel mVoIP can save your international calling costs. You can reduce or even eliminate your costs for internal calls from your mobile across the world, and even your international roaming costs for incoming calls. Contact us about mVoIP What

2017-03-16|

We listened to you – Efftel in new style

Today, Efftel is launching its new website and branding platform. We are also implementing our new logo and refreshing the general appearance of the company. Flattering reviews At the end of last year, we interviewed a number of our customers and gathered their feedback. We asked questions such as "How satisfied are you with Efftel’s

2016-06-14|

Grow internationally with communications in the cloud

Unaffected by the restrictions of national borders, Cloud-based communications are ideal solutions for companies to grow internationally. However, they are rarely used. Efftel Cross-Border (ECB) is a new concept developed by Efftel focusing on the optimization of cloud-based communications. This concept is tailored for companies who are aiming to increase their international presence. Why is

2016-05-19|

Service Quality Assured – Efftel implements ITIL

As part of our commitment to provide world class customer service, all Efftel staff went through an ITIL training. Some of us, including those involved with operations and customer support will also be certified with ITIL. What is ITIL? "ITIL is something we highly recommend! It is a framework of best practices that allows us

2016-03-30|