Customer Cases

Cinnober

Cinnober builds and operates mission-critical systems for marketplaces, banks and clearing houses. They serve clients around the world, all with their own telephone lines to Cinnober’s service desk, which is accessible by phone around the clock. Responses have to be extremely fast. Users calling in must receive help immediately. Must answer in 20 seconds

2016-06-18|

Espresso house

Espresso House is growing fast in the Nordic countries, opening new cafés at a rate of nearly one a week. When you’re growing that fast, you can’t afford to let the telephony get in the way – so Efftel has developed a set of simple procedures for this. "We have an extremely lean organization,”

2016-06-18|